Refund policy

How to ask

If the course is not working for you, email refund@codewithvibes.com within 14 days of purchase with your order number and what did not work. We read every request and respond within 2 business days.

How the decision gets made

A person reads every request and the answer is a judgment, not an entitlement. The main thing that weighs against a refund is how much of the course you have already worked through. This is a digital product; going through most of it and then asking for the money back is not a refund, it is the product.

There is no percentage cutoff. That cuts both ways: nobody gets denied on a technicality, and nobody can be promised in advance that the answer is yes. If you are unsure, ask early rather than at day 13.

After 14 days, purchases are final. Nothing on this page limits rights that applicable law does not let us limit.

If you are a consumer in the UK or EU

Your law gives you 14 days to cancel for any reason. Because the course opens the moment you pay, checkout asks you to agree to that immediate access, and agreeing is what ends the cancellation right. That is the box you tick. So in practice the case-by-case policy above is what applies to you, the same as everyone else.

If you would rather keep the 14 days, email hello@codewithvibes.com before you buy and we will hold your access until the period is up. Then it is unconditional: email us and it is done, no reason needed and no questions about how far you got.

How the money comes back

Refunds go back to the original payment method. We process refunds within 2 business days; your bank or card issuer may take another 5 to 10 business days to post the money.

What it does to your access

A refund ends your access to the refunded purchase, and it ends your licence to keep using the prompts, templates, and starter code you downloaded from it. Anything you already built with them is yours and stays yours.

Two things that are not a refund request

Filing a chargeback with your bank is not a refund request. It costs us a fee whatever the outcome and it takes the decision out of a person's hands, so email refund@codewithvibes.com first. Deleting your account is not a refund request either. It ends your access without returning any money, so ask for the refund before you delete anything.